SOLUTIONS / Lost experience

Keep experience when experts leave

Capture an expert’s reasoning, keep its source and ask another expert to check it.

Illustrative image

THE WORK IN CONTEXT

An experienced technician is about to hand over a difficult task.

A consented expert explanation, source references and a second reviewer.

Connect the equipment and accepted source.

Make the actions and decisions visible.

Keep the evidence and release accepted learning.

The tools for this work

Preserve an expert’s words and verify the resulting knowledge with another reviewer.

Capture how an expert demonstrates a task on the twin and review the draft learning materials.

BRING ONE VALUABLE TASK

Show us the equipment and the work people need to do.

YOUR NEXT STEP

Explore a product walkthrough, a demo clinic or the thinking behind the platform.